Contact Us
Have a question, found a bug, or want to suggest a new tool? We would love to hear from you.
info@multitools.com
Location
Dhaka, Bangladesh
Support hours
We aim to respond to every message as quickly as possible — our support runs around the clock, 24/7.
How to Reach Us
The fastest way to get help is this page’s contact form or a direct email. We read everything: bug reports, tool suggestions, broken-link notices and partnership inquiries. Most messages get a reply within a couple of days, often faster. When you write, include the tool name, what you were trying to do, and what happened instead — that detail lets us reproduce and fix issues quickly.
Before writing about a tool problem, one quick check helps both sides: reload the page and try once more. Browser extensions, especially aggressive ad blockers, occasionally interfere with file handling. If the problem persists with extensions paused, it is almost certainly on our end and we want to know.
Business inquiries are welcome too, whether you are proposing a partnership, an integration or advertising. We ask only that commercial relationships stay transparent to readers: sponsored placements are labeled, and editorial recommendations are never for sale. That bright line is what keeps the site trustworthy, and we do not blur it for any partner.
After you write, here is what happens: your message is read by a human, not a ticket queue. If it is a bug report with clear steps, it goes straight into the fix list, and many reported issues are resolved within days. Tool suggestions are tallied monthly, and the most-requested ideas shape what gets built next. Either way, writing in is the fastest way to influence the site.
What to Contact Us About
- Bug reports — a tool misbehaving, with steps to reproduce it.
- Tool requests — describe the job; popular requests get built first.
- Content issues — typos, outdated screenshots or broken links anywhere on the site.
- Business inquiries — partnerships and advertising, clearly labeled as such.
For questions about how your data is handled, the Privacy Policy answers most of them. For how the site earns money, see the Affiliate Disclosure.
Contact FAQs
How fast will I get a reply?
Usually within a couple of days. Bug reports with clear reproduction steps get priority.
Can I request a new tool?
Absolutely. Tell us the job you need done and how often you do it; the most-requested tools get built first.
Do you offer phone support?
No. Email and the contact form keep a written record, which leads to better answers for technical issues.
Can I report a security issue?
Yes, via email with "security" in the subject. We take those reports seriously and respond promptly.
Contact Us at a Glance
Here is the short version: InstantAccessTools runs on a simple deal — every tool is free, private and instant. There are no accounts, no data selling, and tools process your files locally in the browser wherever possible. Those three choices shape the whole site, from the 190 free tools to the policies that govern them.
What to do next depends on why you are here. Questions about data are answered in the Privacy Policy and Cookie Policy. A broken tool or a new-tool idea belongs on the Contact page, where a human reads every message. And if you just want to get work done, the tools directory is the fastest way back. This page exists so the answers are written down and easy to find — no fine print, no surprises.
More Questions About Contact Us
Where do I go with questions about this page?
Use the Contact page and mention the page name. A human reads every message and usually replies within a couple of days.
Does this page cover the tools as well as the articles?
Yes. Site-wide information pages apply to everything on InstantAccessTools — all 190 tools, the category pages and the articles.
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